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E-Counseling – How it Works

Karry-On Services uses the website, PrivacEmail, an online personal counselling experience that is modeled, as closely as possible, after in-person counselling.

The site used for online counselling/coaching/consulting is known as a PrivacEmail site; software, specifically designed for the sole purpose of online counselling, pronounced “Privacy-Mail”.

PrivacEmail created an online personal counselling experience that is modeled, as closely as possible, after in-person counselling. We adhere to the same professional ethics and standards of practice online as would apply if we were meeting you in an office. You can expect the same level of care that you would expect with a highly qualified and experienced in-person counsellor.

There are many online communication tools that can be used for online counselling, such as chat, videoconferencing, Skype, or blogs. PrivacEmail, however, provides counselling through secure email or secure live chat.

What is a PrivaceEmail™ session?

If you go to a counsellor’s office for counselling, you will usually spend about 50 minutes with your counsellor discussing your concerns, setting goals, and working through solutions. This is a counselling session. Similarly, your online counsellor will spend at least 50 minutes writing you an in depth and personal therapeutic reply. In a very real sense, you counsellor will provide you therapy through email, which is why we call one exchange of secure email messages between you and your counsellor a TherapEmail™ session.

There is the option if preferred for only 50 minute Live Chat sessions or to integrate Live Chat sessions and Private Conversations sessions.

How does it work?

After you have securely registered and described your concerns online, communication will be through our encrypted email system either Private Conversations or Live Chat.

Private Conversations Communication

Private Conversations messaging system is psychotherapy delivered from a distance and includes the passage of time between exchanges of messages. You will need to login to our secure online counselling system to receive your messages.

Live Chat Communication

Counselling through the synchronous Chat Counselling instant messaging system which provides Live Chat communication in real time.

Registration/Payment

Registration and payment is fast and easy via PayPal. You will receive a personal welcome from your counsellor within 24 business hours and a full therapeutic reply within 72 hours.

 

Software designed for online counselling

Live Chat Sessions

Chat in real time with your counselor using Live Chat

Secure Email

Have counselling sessions via secure email

Combine Live Chat/Email

Integrate Live Chat sessions and Private Conversations sessions.

50 Minute Sessions

We follow the typical physical counselling session timing

Easy Registration/Payment

Registration and payment is fast and easy via PayPal.